Comdial DX-80

DX-80 Complete Feature List Top 31 Features Integrated DX-80 Voice Mail DX-80 Flash Demo Digital Executive Telephone

Today’s growing enterprises are faced with numerous business challenges: an increasingly competitive marketplace, heightened productivity demands, and improved customer service. All this, while driving revenues and profits upwards with limited resources.

Built-In Caller ID  Name and number are displayed on both digital and analog telephone sets*, providing caller ID information regardless of extension type.

Uniform Call Distribution (UCD)  Allows extensions to be linked for call handling, enabling efficient utilization of your customer service resources. Incoming calls can be forwarded to the next available agent on a per-group basis (sales, tech support, etc.).

"Meet-Me" Conferencing  In addition to supporting standard conference calling, the DX-80 also supports eight "Meet-Me" conference bridges. This allows parties to dial directly into a conference call from the road, or within the office.

Tenant Service  By using tenant groups, the DX-80 can be configured to operate as if two or three systems are deployed at a single site. Paired with the DX-80’s two Music-On-Hold sources, the DX-80 is capable of serving multiple offices while meeting the specific customization requirements of each.

Fax Detection  The DX-80 supports automatic fax detention, thereby routing incoming transmissions to the appropriate extension and eliminating the need for a costly separate fax line.

Modem Option  The DX-80 system may be remotely configured using the modem module, reducing site visits and shortening customer response time.

Interactive LCD Speakerphone Enhances Employee Productivity

Taking advantage of system features is easy using the DX-80’s Digital Executive Telephone. Simple to use, this interactive LCD speakerphone puts you in control of your business communications.

Interactive LCD  Displays a variety of useful information including caller identification, call status, and message waiting information. The three softkeys located immediately below the display allow subscribers to quickly select from various calling and configuration options.

30 Button Programmability  30 programmable dual-color LED buttons enable straightforward customization of your DX-80 telephone. Based on your preferences, a single press of a button can dial your favorite extensions, access your speed dial numbers, page a colleague, park a call, or let you take a breather with "do not disturb" mode.

Busy Off Hook Voice Announce  Important messages can get through – even when you’re on phone. When enabled, a DX-80 system extension can make an announcement over your speakerphone even if you’re already on a call.**

Connections, Connections The Digital Extension Terminal includes a headset jack and a connection for the optional 60-button DX-80 DSS terminal – making life easier for the professional who depends on constant communication.

Integrated Voice Mail for Every Enterprise

Combining the DX-80 platform with Comdial’s industry-recognized Corporate Office Voice Messaging software makes for a complete small-office communications solution. With a digital voice processing card installed directly inside the communication system, the DX-80 provides fully integrated voice messaging without requiring the dedication of any communication system extension ports. That means all 56 extension ports are completely available for digital and analog port expansion needs. Two voice mail options presented in the table address the messaging needs of your growing office.

In addition to a host of standard messaging features, both cards also offer the following:

Call Recording  Allows subscribers to record active calls in real-time for future reference.

Call Screening  Asks the caller to say his/her name and then announces the call to the subscriber. The subscriber can choose to accept the call, send the call to the subscriber’s active mailbox greeting or transfer the caller to an alternate extension.

Transfer Off-Premise  Automatically transfers a caller to an off-premise location such as the subscriber’s home or mobile phone, reducing the number of missed calls.

Pager Notification  Automatically pages subscribers when they receive messages in their mailboxes, helping to reduce customer response time.

Call Queuing  Callers are given the option of holding for a specific extension when it is busy. The system politely keeps callers apprised of their position in line and offers options to leave a voice mail message, speak to the operator, or try another extension.

Caller ID Integration  Caller ID information captured by the voice mail is communicated during playback, and may optionally used to automatically dial the caller at the touch of only two keys.*

Dial-by-name  Alphabetical directories allow callers to easily search for individual extensions or mailboxes, through the use of touch-tones. Callers can select individuals by using the touch-tone pad to spell last or first names.

On-Board Modem  Enables remote configuration and management of both the voice mail and DX-80 system (7270c model only).

* Requires Caller Identification service from your local telephone company.
** Available on all extensions except attendant.